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FAQ - More Information about Anzacare Bedwetting Alarms


ISO CertificationAnzacare has been certified to ISO 13485:2003 (the international quality certification for medical device manufacture).
Anzacare is the only manufacturer of bedwetting treatment alarms to have this certification; it's your guarantee of quality and the highest level of customer support
Anzacare has the only independently audited user survey : 90% success rate
Anzacare products are proudly locally manufactured to maintain the highest quality. We aim to be the best, not the cheapest.

 

How loud are the Anzacare bedwetting treatment alarms?

Both the DRI Eclipse™ and DRI Excel™ have a volume control, but it is inside so that a child is not likely to see it readily and turn the volume down when you have left his or her bedroom.

Both are tuned to high volume (around 98 dBA at the ear) and rarely do parents want to turn them down.

 

How does the Urosensor™ stay attached in the underwear?

The Urosensor™ is put inside a mini pad or pantyliner (any inexpensive mini pad or pantyliner will do), and this is done by cutting a 1 inch slit in the absorbing layers towards the top or bottom edge of the mini pad or pantyliner. Put the point of the scissors inside the slit, and moving them backwards and forwards and downwards, create a tunnel inside the absorbing layers so that you can slip the detector inside. Although the Urosensor™ will usually stay inside the tunnel by itself, to ensure that it does not pull out, you can tape across the slit with a sticky tape. With the slit facing upwards, the mini pad or pantyliner is stuck into the crutch of the underwear using the sticky back surface of the pantyliner or mini pad.

 

Why do you advise putting the Urosensor™ inside a minipad or pantyliner?

Consistently we have found that putting the Urosensor™ in a mini pad is the most effective, because the mini pad provides a collecting area that is even wider than the Urosensor™, and it is very absorbing, and so quickly catches the urine and directs it onto the Urosensor™. You will also find that once your child is starting to respond to the DRI Eclipse™ or DRI Excel™ that only a patch on the minipad will get wet, not the underwear.

 

Do I have to put the Urosensor™ in a mini pad or pantyliner?

If you prefer not to use the mini pad or pantyliner, then the Urosensor™ can be put in between two pairs of underpants, or you can cut some rectangles of any cotton material and sew a rectangle into the crutch of the underwear, making sure that it is just wide enough for the detector to slip inside and to be reasonably tight. The gusset in the crotch of underwear can also be used as an ideal place to put the sensor, cut a small slit to put the Urosensor™ inside. The openings of the cotton pocket or gusset will face upwards so that the Urosensor™ stays in place.

 

Why not have magnet attachment for the Urosensor or a clip or a dome or on the underwear?

Magnetic attachments suffer from the problem of falling off because a magnet is not strong enough to hold the sensor in place securely. If you check the detail of the websites where a magnet is used you will note that this issue is covered and using a pull-up or an extra pair of underwear is advised to prevent the magnet coming detached.

Over more than 25 years of treating bedwetting and developing bedwetting alarms, we have found that having a small detector, such as a clip or domes, attaching to underwear may appear to be an effective and simple way of attaching the detector, but in our experience it is too easy for boys in particular to miss the small clip or dome and so the alarm is not triggered. Clips and domes are also likely to come unclipped.

For this reason we developed our Urosensors™ which are long enough and wide enough for the first amount of urine to trigger the alarm.

 

Can the Urosensor™ be used in a pull-up?

The Urosensor™ is suitable to use in a pull-up. Simply cut a 1 inch (25 millimetres) slit in the pull-up in the crutch area, insert the point of the scissors into the slit, and moving the scissors from side to side, make a small tunnel into which you can insert the detector. To make sure that the Urosensor™ stays in place, it can be useful to tape across the slit once you have put the detector inside.

The covering layer of some pull-ups and minipads can be designed to keep the user dry, and if the Urosensor™ is placed just under that layer the Urosensor™ may not trigger. It is best to insert the Urosensor under the some layers of the absorbent material so that they will become wet and press onto the Urosensor™.

 

How is the Urosensor™ cleaned?

The Urosensors™ are moulded units and so no urine or water can get inside. Therefore it is simple to wash in soap and water, or if you want an even higher standard of hygiene, then you can clean it in alcohol (e.g., rubbing alcohol from any pharmacy) or hydrogen peroxide NEVER use bleach it will damage the plastic.

 

Do I need to buy a spare Urosensor™ as well?

  1. DRI Excel™ (with plug-in Urosensor™). You must think of this Urosensor™ as you would an earphone on a personal radio or an iPod. With reasonable care the radio or IPod lasts for many years and so does the DRI Excel™ alarm unit. However, the earphone is the consumable item of the iPod and personal radio and needs replacing from time to time. The Urosensor™ is the equivalent of the earphone, and just as people often have a spare earphone on hand, our advice is that a spare Urosensor™ is a good idea. Because the Urosensor™ is used by a child the exact life of the Urosensor™ is hard to predict.

  2. DRI Eclipse™ (wireless). The wireless Urosensor™ should not need replacing because it has no moving parts. The internal battery will last two to three years. However it may be damaged if it is put through the washer and dryer and so make sure it has been removed from the underwear before washing.
 

How long is DRI Excel™ Urosensor™ wire?

The wire is 2.5 feet long (85 cms) and is suitable for children aged five years, through to young teenagers. For older children and adults the DRI Eclipse™ wireless model is more suitable because there is no wire connection.

 

How are the DRI Eclipse and DRI Excel® alarms different from most other bedwetting alarms?

The DRI Eclipse™ and DRI Excel™ alarms have special electronics. When the Urosensor™ is wet by urine, it triggers the alarm to start beeping, but then the Urosensor™ no longer has current running through it. This is quite different from most other alarms, because with those alarms, all the time that the alarm is sounding, they have current flowing through the Urosensor™ and while this cannot cause a shock, it can cause the urine to become acidic and irritate or even burn sensitive skin. In the case of the DRI Eclipse and DRI Excel®, this cannot happen, because there is no current continuing to run in the Urosensor™.

 

Are the DRI Eclipse™ and DRI Excel™, electrically safe?

The DRI Eclipse™ uses a three volt battery and the DRI Excel™ runs on six volts, there are no electrical connections to mains power. Both use only a tiny current, and are so safe that you can put the Urosensor™ on your tongue, and trigger the alarm, but you will feel nothing. For much less than a second a few microamps (which you can not feel) pass through the Urosensor™ and trigger the DRI Eclipse™ and DRI Excel™ alarm.

 

How do the DRI Eclipse™ and DRI Excel™ turn on and off?

DRI Eclipse™ alarm has an on-off switch. The Urosensor™ switches off automatically after it has transmitted to the alarm and is reset again after it has been dried.

DRI Excel™. When Urosensor™ plugs into the alarm unit this switches it on and when the Urosensor™ is unplugged this switches the alarm off.

 

What sort of batteries do the DRI Eclipse and DRI Excel use and how long do they last?

DRI Excel™. The batteries are 4 X 1.5 volt alkaline "button type" similar to those used in a calculator. (Panasonic LR 44 or equivalent, a sticker is inside the case showing the equivalent ones which are suitable). They last at least a year and should not need changing.

DRI Eclipse™. The DRI Eclipse™ alarm unit has a Panasonic 2354 and this battery must be used in replacement. It lasts one to two years. The wireless Urosensor™ is sealed and the battery cannot be changed. However it will also last two to three years because of the special battery saving technology.